The DTF Printing CompanyA Magic Touch Promotions brand

Questions, answered properly

Everything we get asked about ordering, artwork, delivery and pressing. Straight answers, no waffle.

Ordering and pricing

Is there a minimum order?

One 1-metre sheet. Standard DTF, Poly Blocker and UV DTF are 560 x 1000mm; sublimation is 580 x 1000mm. You can put one design or several on the sheet for the same sheet price.

How much do DTF transfers cost?

Standard DTF is £12.00 exc VAT, Poly Blocker £17.50 exc VAT, sublimation £13.50 exc VAT and UV DTF £22.99 exc VAT per sheet. Print-ready orders have no setup or artwork fees and no per-colour charges. Tracked mainland UK delivery is £6.66 exc VAT per order.

How do I order and pay?

Choose your transfer and sheet quantity on the product page. Upload a finished single-page PDF or PNG, or use the builder to arrange individual designs and approve the rendered proof. Online card payment is live. No account is required; an optional passkey account lets you keep saved sheets and an artwork library.

Can I speak to someone before ordering?

Yes. Ring 01793 521500 or email [email protected] and the team at the factory can talk through your job.

I'm new to DTF. Where do I start?

Read what DTF printing is, the artwork requirements and the pressing instructions. Ask us before ordering if you are unsure about the transfer or equipment you need.

Artwork and files

What file formats can I use?

The builder accepts individual PNG, WebP, PDF, SVG and EPS designs. Choose the PDF page to import; SVGs need printable shapes, without live text or external content. EPS files must be plain, single-page files with outlined text, up to 40 megapixels at 300dpi. A finished-sheet upload accepts single-page PDF or PNG, up to 100MB. Supply RGB, preferably sRGB. Read the full artwork requirements for backgrounds, dimensions and spacing.

Why does my design look smaller than the file size?

The file dimensions include empty space around the artwork. A 300 x 300mm file can contain a 200 x 200mm design. The builder trims fully transparent outer borders, but you still need to enter the intended print width after uploading and check the proof. Keep finished gang sheets at the full product canvas size. See the artwork sizing example.

What resolution do I need?

Aim for 300dpi at the final print size. The minimum is 150dpi. The builder warns below 300dpi and blocks output below 150dpi; enlarging a small image or changing its DPI label does not restore detail.

Can I use faded edges, gradients or shadows?

For standard DTF and UV DTF, avoid feathered edges, soft shadows and colour that fades into transparency. The white ink underneath shows through these partially transparent areas, so the edge can print white instead of fading away. A colour blend inside fully opaque artwork is different from a fade into transparency. For a faded-edge effect, supply print-ready halftone artwork: solid dots with fully transparent gaps between them. The gaps must be transparent, not filled with white. The builder does not currently convert fades to halftones. If you're unsure about the result or fine dot detail, contact us before ordering.

Do I get a proof before I pay?

The builder shows a rendered proof for you to approve before payment. It shows layout and artwork, not a guaranteed printed colour match. Finished-sheet uploads have no editor preview: check that PDF or PNG in your own software first. We check printability but do not silently correct spelling, redraw designs or change your layout.

Do I need to mirror my artwork?

No. Supply artwork the right way round, as you want the finished design to appear. We handle any production mirroring needed for the chosen transfer.

Can I edit my artwork?

In the builder you can set sizes, arrange designs and remove a solid background, then review the result. Original artwork stays available for Undo. If your file needs other work, contact us before ordering; print-ready pricing does not include a redraw service.

How many designs fit on a sheet?

It depends on the design sizes and quantities. The builder can fill the sheet and adjust the mix of designs, keeping at least 5mm between designs and around the edges. Always check the resulting quantities and layout before payment.

Delivery

How long will my order take?

Printing depends on receiving print-ready artwork. If you need the transfers for a particular date, contact us before ordering to check availability. A file that needs correction can delay production.

How much is delivery?

Tracked delivery is £6.66 exc VAT per order, however many sheets you buy.

Do you deliver outside the UK?

We deliver to mainland UK only; we don't currently ship to Ireland or Europe.

Can I collect?

Contact us before ordering to discuss collection from the Swindon factory (SN2 1DZ). Collection is not an option in the online checkout.

Applying your transfers

How do I press standard DTF and Poly Blocker?

Follow our online pressing guide: cotton and 50/50 blends at 140°C for 10 seconds, polyester at 135°C for 8 seconds, high to firm pressure with a silicone sheet or parchment paper over the transfer. Cool for 5 to 10 seconds and peel warm. An optional second press of 5 to 10 seconds can help adhesion. Test on a spare garment first. These settings do not apply to sublimation or UV DTF.

How do I apply UV DTF?

Use a clean, dry, smooth hard surface. Cut out a design, peel off the backing paper, place the design on the item and rub it down firmly with a squeegee or your thumb. Slowly peel the clear film away at a low angle. Apply by hand, without a heat press. UV DTF is not for fabric. Ask us before ordering for dishwasher or outdoor use.

What settings should I use for sublimation?

Use white or light polyester, or a blank with a polyester coating made for sublimation. Temperature, time and pressure depend on the transfer and the item you are decorating. Do not use the standard DTF settings. Check the blank supplier's recommendations and contact us before pressing if you are unsure. Test on a spare item first.

Can I use a home iron for DTF?

Not reliably. Irons cannot hold even pressure or accurate temperature. Use a heat press for standard DTF and Poly Blocker.

How should I wash printed garments?

For standard DTF and Poly Blocker, wait 24 hours after pressing, then wash inside out at 30°C, avoid tumble drying and do not iron directly on the print. See the care guide.

How should I store unpressed DTF transfers?

Keep them flat, dry and out of direct sunlight.

When something goes wrong

What if my print is faulty?

Email a photo and your order number within 14 days of delivery. See our returns policy for reporting a faulty print.

Can I return my order?

Custom prints cannot be returned for change of mind because they are made to your artwork. You can cancel free before printing starts. See the returns policy.

Not answered? Ring 01793 521500 or email [email protected].